Chase credit card is issued by Chase bank and it can be used across all Visa merchants. Chase card offers generous rewards to its customers and in order to be eligible for the card, one needs to have above average credit card score. One can choose from wide range of cards offered by chase bank. Some of the popular credit cards offered by Chase bank are – Chase Freedom Unlimited card, Chase Slate card, Chase Sapphire Preferred card, United MileagePlus Explorer, and Marriott Rewards Premier card.
Chase offers online login facility to all its credit card users to manage every aspect of their credit card. Once logged into the account one can check their account balance, the amount due, pay bills, dispute a charge and more. We will be discussing all the features offered by Chase bank to manage your credit cards. The instructions are valid for all range of credit cards mentioned above.
How to login into Chase Credit Card Account
If you are an existing cardholder, follow this guide to login into your account:
Step 1: Navigate to Chase credit login Page (full site will open in new window).
Step 2: Enter your User ID and Password and click on the ‘Sign In to Accounts‘ button.
You will be redirected to your online account, after successfully entering the credentials.
Credit Card Bill Payment
Chase credit card offers a variety of options for their cardholders to pay their bills. One can choose any of the methods given below to pay the credit card bills.
- Online: Login to your credit card account and navigate to bill payment page.
- Phone: Call 1-800-436-7958 and follow the automated instructions.
- By Mail: One can send their money orders or check at the following address:
P.O. Box 94014
- By the Western Union: Use code city WALNUT. (It may take 7 days for the payment to reflect in your account)
Forgot User ID/Password
In case you have forgotten your User ID or password, follow these steps to recover them:
Step 1: Visit the Forgot User ID/Password Page.
Step 2: Enter either your SSN number or your Tax ID number.
Step 3: Enter your card number and click on the ‘Next’ button.
You will be redirected to the next page, where you will be given the instructions to recover your User ID/Password.
Activating your Card
In order to activate your card and enroll for a new account, follow the steps listed below:
Step 1: Navigate to the new card Enrollment Page.
Step 2: Enter your credit card number, SSN number and choose your User ID.
Step 3: Click on the Next button.
Step 4: On the next page, you will be asked to set the account password and answer a few security questions.
In case you are facing any issue with account activation, contact the customer support by dialing 1-800-432-3117.
Report Lost/Stolen Card
In case your credit card is stolen or lost, contact customer support by calling on 1-800-432-3117/1-800-432-3124. Your previous card would be deactivated and a new card would be issued.
One can contact the customer support by calling on the 24×7 support helpline or by sending a mail to the address given below:
|Phone Number||Support: 1-800-432-3117|
P.O. Box 94014
Chase Credit Card Features, Rewards, and Reviews
|APR Rate||14.49% to 24.24%|
|Cash Advance APR Rate||upto 25.49%|
|Cash Advance Fee||3% of $5 whichever is higher|
|Foreign Transaction Fee||3%|
|Max Late Fee||Upto $37|
|Grace Period||21 days|
|Terms and Conditions||View|
- New card offer of $150 bonus on spending above $500 in first 3 months.
- Earn 5% cash back on selective categories for purchase up to $1,500 every quarter. Refer offers page for more details.
- 1% cash back on all eligible purchases.
- Special offers exclusively for card holders.
Last Updated on 20/05/2017