JCpenney Credit Card Login | Bill Payment

jcpenney credit card

JCPenney credit card is a store card, which means it can used at JCP stores, and only. The card is issued by Synchrony bank and one needs to have above average credit score to be eligible for it. Like all the other store cards, it comes with a high APR rate of 26.99%. So make sure you pay off your balance every month on time. Using this card one can earn 1 reward point for every dollar spent at the JCP stores. One can redeem 100 points for $10 reward certificate.

JCPenny provides an online dashboard to all its customers to manage their account. One can login to view the account balance, check rewards points, pay bills and more. You can find step by step instructions on how to manage your account below:

                                                                                                                                                                         rewards and features
 Login                         Bill Pay                          Forgot User/Pass          Card Activation              Lost/Stolen                     Support                      Rewards/Features

How to login in JCPenney Credit Card Account

Step 1:  Navigate to JCP card login Page.

jcpenney credit card login

Step 2: Enter your User ID and click on ‘Secure Login‘ button.

Step 3: On the next page enter your account password and you would successfully login into your account.

Bill Payment

Step 1: Enter into your JCPenny credit card account – Link

Step 2: Click on ‘Pay My Bill‘ on the left section of the screen.

Step 3: Select your bank account from the drop down, and make the payment via net banking.

The payment would show in your account within 24hrs.

Forgot User Id/Password

  • To recover your Used ID follow these steps:

    Step 1: Open JCP login page – Link.Step 2: Click on ‘Lookup User ID

    Step 3: On the next page enter your Card number and click on ‘Next‘ button.An OTP will be sent to your mobile number. Enter the OTP and the User ID would be emailed to your registered account.

jcpenney credit card forgot user id

  • In case you have forgotten your password follow these steps:

    Step 1:
     Navigate to JCP Credit Card Page.Step 2: Enter your User ID and Click on ‘Secure Login‘.

    Step 3: 
    On the next page select ‘Reset my Password’

    An OTP will be sent to the registered phone number. Once you enter the OTP, you will be given the option to set a new password for your account.

Activate your Card

Follow the steps below to activate your account:

jcpenney credit card register activate


Step 1: Navigate to account registration Page.

Step 2: Select ‘First-time users Register here’.

Step 3:  On the next page enter the following details:

– Your credit card number
– Last 4 digits of Social Security Number
– Your Email Address
– Date of Birth

Step 4: Click on Submit button.

Step 5: On the next page set account username and password.

Your card should get activate successfully after following above steps. In case you still face issue with card activation, contact the customer support at 1-800-877-1342.

Report Lost/Stolen Card

To report lost or stolen card, call on 1-800-877-1342. Your old card will be deactivated and a new card will be dispatched to you.

Customer Support

You can contact the support by one of the following ways:

Phone Number1-800-877-1342 (24×7)
AddressJCPenney Credit Card
P.O. Box 965009
Orlando, FL 32896-5009
Web Url

JCpenney Credit Card Features, Rewards, and Reviews

Card Features

TypeStore Credit Card
APR Rate 26.99%
Cash Advance APR Rate
Cash Advance Fee
Foreign Transaction Fee
Late Payment Fee $35
Annual Fee N.A.
Grace Period 23 days
Minimum Interest$2.00
Terms and Conditions View Here


  • Earn 1 point for every dollar spent at JCP store.
  • 15% off on your first purchase with the card.
  • Free shipping on and
  • No Annual fe

Last Updated: 18/04/2017
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