John Lewis Credit Card Login | Bill Payment

john lewis credit card logo

John Lewis Credit Card is popular among shoppers who shop very often at John Lewis retail stores. Using the card one can earn up to 1 point for every £1 spent at John Lewis, Waitrose and John Lewis Insurance Foreign Exchange. And 1 point for every £2 spent anywhere else.

In order to manage the credit card and check the latest bills, one needs to create an online account with John Lewis. Below, you’ll find step by step guide (with images) on how you can login to your account, pay bills, activate your account and more.

                                                                                                                                                                        
 Login                         Bill Pay                          Forgot User/Pass          Card Activation              Lost/Stolen                     Support


John Lewis Credit Card Login Instructions

To login into your John Lewis credit card account, follow the steps given below:

Step 1: Open the John Lewis credit card login page – Link.

john lewis credit card login

Step 2: Enter your username and password in the required fields.
Note: If you are logging in from a public computer, do not tick on ‘Remember by username‘.

Step 3: Click on the ‘Continue’ button.

When your credentials are verified, you will be granted access to your online account.


Bill Payment

For your convenience, John Lewis credit card offers multiple payment options. Choose the best one for yourself:

Online:  

Step 1: Login to your John Lewis credit card account (refer here).

Step 2: Navigate to the ‘Pay bill‘ section and complete the payment.

You will be notified once the payment has been made.

By Mail:

To pay through cash or money order, send the payment to the following address:

John Lewis Financial Services Limited
Partnership Card
PO Box 5137
Coventry
CV3 9EP

Note: Make sure you attach the statement stub along with the check.

Over the Phone:

To pay your credit card bill by phone, call 0345 300 3833 and follow the onscreen instructions. Make sure you have your credit card number ready.

In Store:

You can make the payment at any of the John Lewis stores. Use this – link for locating the one closest to you.


Forgot User Id/Password

If you don’t remember your username and/or password, follow these steps to recover them:

To Recover your Username:

Step 1: Open the forgot username web page – Link
john lewis credit card forgot username

Step 2:  Enter your Surname, date of birth and UK postcode or BFPO number.

Step 3: Click on ‘Continue‘ button.

Your username will be sent to your registered e-mail ID. So, do check your e-mail inbox.

To Recover your Password:

Step 1: Navigate to the password recovery web page – Link

john lewis credit card reset password

Step 2: Verify your identity by entering your Surname, Date of birth and UK postcode or BFPO number in the provided spaces.

Step 3: Click on the ‘Continue‘ button.

On the next page, you will be given the option to set a new password for your account.


Activate your Card

To activate your John Lewis credit card, follow the steps given below:

Step 1:
 Open credit card activation page – Link.

john lewis credit card register

Step 2: Enter your surname, date of birth and UK postcode or BFPO number in the space provided.

Step 3: Click on the ‘Continue‘ button.

Step 4: On the next page, set your account username and password.

Your account will get activated successfully. If you encounter issues during credit card activation, contact the customer support at 0345 300 3833.


Report Lost / Stolen Card

If your card is lost or stolen, you need to call 0800 015 0914 (within the UK) or +44 121 214 5732 (from abroad). Your old card will be deactivated immediately, and a new card will be issued.


Customer Support

To contact John Lewis customer support, refer the table below:

Phone Number 0345 300 3833
Address John Lewis Financial Services Limited
Partnership Card
Customer Resolutions Team
PO BOX 5140
Coventry
CV3 9ES
Billing AddressJohn Lewis Financial Services Limited
Partnership Card
PO Box 5137
Coventry
CV3 9EP
Web Url www.johnlewisfinance.com

 


Last updated on 30/05/2017
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