Kays Credit Card Login | Bill Payment

Kay Credit Card

The Kays Credit Card is a store card that allows you to shop for jewelry, watches, and more for your loved ones across all Kay Jewellers outlets in America. The card is ideal for those of who are interested in buying jewelry for their loved ones—be it their engagement, wedding, or birthday—or even simply as a self-reward. It is a store card which means it can be used only the Kay stores. The benefit of the card is one can pay off the balance over time. 

You can manage the card activity through your personalized Kay jewelers credit card account. This article will help you with many of the features such as online account functionalities. These include logging in, recovering lost credentials, activating your credit card, reporting a fraud and contacting support.  

                                                                                                                                                                         rewards and features
 Login                         Bill Pay                          Forgot Password          Card Activation              Lost/Stolen                     Support                      Features

Kays Credit Card Login

If you’re an existing user looking to access your online account, follow the steps below to log in.

Step 1: Open the Kays Credit Card ‘Sign in‘ web page. Use this – link.

Step 2: Enter your username and password. If your account was created after October 2015, use your email ID to log in.
Step 3: When you have done the above steps, click on the ‘Sign in‘ button.

Once you have entered the correct details, the sign in page redirects to your dashboard.

Credit Card Bill Payment

Online Payment – To make your credit card bill payment online, follow the simple steps given below:

  1. Login to your personalized account (Refer here).
  2. Once you have successfully logged in, click on the Bill Pay option.
  3. Your dashboard redirects to the payment page where details like your due amount are displayed.
  4. Select the option to make the payment and enter the necessary credentials.
  5. A confirmation message will be sent to your registered phone/e-mail ID.

If you wish to make your payments automatic, you can register this credit card as the biller in your bank account

Over the phone payment –
To make your credit card bill payment using the phone call method you need to call 1-800-527-8029. Note that when you pay your bill using this method, you may be charged a nominal fee.

By Mail –  You can choose to pay your bill using the postal method if you are a bit old fashioned. Address your checks/money orders to the following:

Kay Jewelers

PO Box 740425
Cincinnati, OH 45274-0425

Be sure to mention your credit card number and name clearly and legibly.

Forgot Password

In case you have forgotten your username or password, follow the steps given below to recover your account:

Step 1: Click on the Forgot your password? option on the sign in page or directly click this link.

Step 2: You will be redirected to the password reset page where you are required to enter your username.Kay Credit Card Forgot Username or Password

Step 3: Click on the Reset My Password button to create a new password. 

Step 4: Set up your new password.

Step 5: Follow the onscreen instructions and complete the process.

Note: If you’re having trouble logging in with your username, use your e-mail ID to reset your password.

Credit Card Account Registration

If you have just received a new credit card, register to create a personalized account using the following steps:

Step 1: Click on the Create One Now? option on the Sign in page or visit the card activate page directly – Link.

Step 2: The page redirects to a Create An Account page where you are required to enter details like your full name and e-mail ID.

Step 3: You can create a password of your choice that is at least 8 letters long with at least one letter and one number. Reconfirm the same password.

Kay Credit Card Registration

Step 3: Click on the Create Account button to receive a confirmation message. The page is then redirected to your personal account’s dashboard.

Report Lost / Stolen Card

In the unfortunate case where your Kays Credit Card is misplaced or stolen, you can follow the steps below to apply for a new card:

Sign in to your personal account. Click on the Help option and select the Report Missing Card option. You will be asked to verify your identity before the card is blocked.

Alternatively, you could call the customer care at 1-800-527-8029 and report the missing card.

Customer Support

To contact customer help desk either call on the phone number or mail the address below:

Phone Number 1-800-527-8029
AddressSterling Jewelers Inc.
375 Ghent Road
Akron, Ohio 44333
Billing AddressKay Jewelers
PO Box 740425
Cincinnati, OH 45274-0425
Web Url www.kay.com

Kays Credit Card – Features

TypeStore Card
APR Rate 17% to 26.99%
Cash Advance APR Rate
Cash Advance Fee
Foreign Transaction Fee
Max Late Fee$37
Annual FeeN.A.
Grace Period25 days
Minimum Interest0$-$1
Terms and ConditionsView Here


Last updated on 25/05/2017
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