Marriott offers co-branded credit cards to its users in association with Chase bank. Currently, it offers three cards—the Marriott Rewards Premier, the Marriott Rewards Premier Business, and the Ritz-Carlton Rewards. Using the card one can earn points on all the purchase at Mariott chain of hotels which include room booking, restaurant, bar and more. It’s a VISA card which means one can use it worldwide.
To manage your Marriott credit card, one needs to enroll for an online account for the first time. Once the account is created you can manage all aspects of the card online from any device connected to the internet. On this page, we have given step by step instructions, how one can login into the account, pay credit card bills, recover account credentials and contact support.
Marriott Credit Card Login
To login to your credit card account, follow the steps given below:
Step 1: Navigate to the Marriott credit card account login page. Use this – link.
Step 2: Enter your registered User ID and Password in the spaces provided.
Step 3: Click on the ‘Log In To Accounts’ button. Don’t select ‘Remember me’ option, if you are accessing your account from a public place.
If the entered credentials are correct, you will be successfully redirected to your account.
The easiest way to make the payment is online. Follow the steps given below:
Step 1: Login to your credit card account (Refer this guide).
Step 2: Click on ‘Pay credit card bill’ under the account menu.
Step 3: On the next page, you can see the due amount.
Step 4: Complete the payment from your bank account.
You will receive a confirmation e-mail when the payment is successfully done.
By Mail: You can send in your checks/money orders to the following address:
P.O. Box 94014
Make sure you include the bottom section of your credit card statement in the mail as well.
You can pay your bills via phone call as well. You can either call 1-800-436-7958 or 1-800-432-3117 to pay your bills. Note that you might be billed a small fee for using this method.
Forgot User ID/Password
You can retrieve your credentials easily in the case you have forgotten them. Follow this guide:
Step 1: Navigate to ‘Forgot User ID/Password’ page – Link .
Step 2: In the web page that opens up, you will need to enter either your SSN number or Tax ID number in the allotted spaces. Also, you would need to enter your Mariott credit card number in the space provided.
Step 3: Click on the ‘Next‘ button.
Step 4: On the next page, you have to select whether you want to recover your username or password. Select the option based on your requirement and follow the onscreen instructions.
Finally, you will receive your username or password reset link sent to your registered e-mail address.
Credit Card Activation
One needs to activate the credit card before one can use it. Follow these simple 5 steps to activate your card:
Step 1: On your device’s browser, navigate to this – link.
Step 2: Enter your credit card number and SSN number in the required field.
Step 3: Next, you need to set your account User ID. Make sure your User ID is 8 characters long minimum and maximum 32 characters. One can’t use special characters in the username.
Step 4: Press the ‘Next‘ button when done.
Step 5: On the next page, set your account password. Also, enter your e-mail ID and phone number.
Step 6: Click on the ‘Submit‘ button.
Your credit card will be successfully activated, following above steps.
Report Lost / Stolen Card
If your credit card is lost or has been stolen, call 1-800-432-3117 to report the incident. The customer care executive would deactivate your old credit card upon identity verification and mail you a new card to your postal address.
To contact Marriott customer support, use one of the following methods:
|Address||Chase Card Services|
P.O. Box 15298
Wilmington, DE 19850
|Billing Address|| Cardmember Services|
P.O. Box 94014
Marriott Credit Card – Features
|APR Rate||16.74% to 23.74%|
|Cash Advance APR Rate||25.74%|
|Cash Advance Fee||$5 or 5% whichever is higher|
|Foreign Transaction Fee||None|
|Max Late Fee||$37|
|Grace Period||21 days|
|Terms and Conditions||View Here|