New York And Company Credit Card Login | Bill Payment

new york and company credit card

New York And Company Credit Card is a store card. The card is issued in association with Comenity bank. This card is ideal for users who shop very often at New York and Co stores or on its online website. One can earn points on every purchase plus enjoy free shipping on online purchases with the card.

NY & Co credit card owners can manage their credit card online by creating an account with Comenity card services. Once the account is created, one can log in from any part of the world to manage and track the account activity.

The guide below will direct you on how to login to your account, pay bills, activate your account and contact NY & Co support.


                                                                                                                                                                         rewards and features
 Login                         Bill Pay                          Forgot User/Pass          Card Activation              Lost/Stolen                     Support                      Features

New York and Company Online Account Login Guide

To sign into your credit card account, you need to do as listed below:

Step 1: Open your device’s web browser and navigate to the sign in web page. Use this – link.New York and Company Credit Card Login

Step 2: Type in your User Name and Password in their respective spaces.

Step 3: Click on the ‘Sign In’ button.

After your credentials have been verified as correct, you will be redirected to your credit card dashboard.

Paying your credit card bills

There are 4 ways you can pay your credit card bills. To know more about each and select the best way, read further below:

The Online Method:
You must be logged in to your credit card account if you want to pay bills online (Refer the login guide). Once logged in, look for the bill payment section and enter the due bill amount. Proceed further and complete the payment. You will be notified once the payment has been done either by e-mail or phone.

Visiting the Store:
You can use Google Maps to locate the closest store near you or you can use the New York and Company website’s nearest store locator – link. Simply walk into the store and pay your bills.

Via Phone Method:
New York and Company’s credit card bills are payable over the phone as well. Call up 1-800-889-0494 and you can pay your bills following the Interactive Voice Response (IVR). You must keep your credit card number handy as you would need to enter it during the payment process.

Via Mail:
You can pay your bills through the mail as well. You should send it to the below address:

Comenity Bank
P.O. Box 659728
San Antonio, TX 78265-9728

Note: Include the payment stub along as well.

Forgot Username or Password

If you have forgotten your username or password, follow the mentioned steps mentioned below:

Step 1: Go to the login page using this link.

Step 2: Click on the ‘Forgot your username or password?‘ link. Alternatively, you can click here to directly visit the page.New York and Company Credit Card Forgot Username or Password

Step 3: Enter your credit card number, ZIP code and the last 4 digits of your SSN or SIN number. Then, click on ‘Find My Account‘ button.

Step 4: On the next page, choose whether you want to recover your username or password and click on the ‘Continue‘ button.

Step 5: Follow the onscreen instructions. You will receive an e-mail with the username or password recovery instructions.

Card Registration

In order for you to be able to use your newly received credit card, you must register it. Here is how you can do it:

Step 1: Click on this link to access the credit card activation page.

Step 2: You will be asked a few key security personal questions regarding your identity. Fill in your name (write it as it is written on the front side of the Credit Card), your Credit Card Number, partial Social Security Number (SSN) and your Zip Code.New York and Company Credit Card Activation

Step 3: Once you have inputted your details, click on the ‘Find My Account’ button.

Step 4: In the next section, you will have to set up your username and password. Also, fill your email and mobile number.

Congrats! If you have followed the above steps properly, your credit card will be successfully registered. In the case you are not able to register your card, please contact the customer support number 1-800-889-0494 for help.

Report Problems like Loss/Theft of your Card

If you have lost your credit card or if it has been stolen, you must report the incident as soon as possible. You can reach the credit card support helpline on 1-800-889-0494. The customer support executive will reissue you a new card and at the same time deactivate your old card.

Customer Support

Phone Number
  • 1-800-889-0494
  • 1-800-695-1788
AddressComenity Bank,
PO Box 182273,
Columbus, OH 43218-2273 
Billing AddressRUNWAYREWARDS Credit Card
Comenity Bank
P.O. Box 659728
San Antonio, TX 78265-9728
Web Url

New York And Company Credit Card – Features

Card Features

TypeStore Card
APR Rate24.99%
Cash Advance APR Rate
Cash Advance Fee
Foreign Transaction Fee
Max Late Fee$35
Annual Fee N.A.
Grace Period 25 days
Minimum Interest $1.00
Terms and ConditionsView Here


Last updated on 12/06/2017
Was this post helpful?
If you still have any queries, leave your questions/reviews in the comment section below.