Old Navy Credit Card Login | Bill Payment

old navy credit card logo

Old Navy provides 2 types of Credit cards to its users. First one is a store card which can be used only in the Old Navy stores and the second one is a Visa card. Both the cards are issued by Synchrony Bank. The card is ideal for users who shop very often at old navy and its affiliate stores. Using the card, one can earn up to 5 points per dollar spent on these stores along with other benefits.

All the account holders of Old Navy card must register on the online portal. After registering, one can login into the account to view outstanding balance, rewards points, transaction history and pay bills. Below we have given step by step instructions on how you can manage your account.

                                                                                                                                                                         rewards and features
 Login                         Bill Pay                          Forgot User/Pass          Card Activation              Lost/Stolen                     Support                      Rewards/Features

Old Navy Credit Card Login – Instructions

If you already have Old Navy credit card account, follow these 3 steps to login:

Step 1: Go to the Old Navy credit card sign-in page – Link.

old navy credit card login

Step 2: Feed in your user ID and password in the spaces provided.

Step 3: Finally, click on the ‘Secure Login‘ button.

You will now successfully log into your account.

Bill Payment

There are multiple ways to pay your Old Navy credit card bills. Choose from any of the methods mentioned below:

Online Method:

Step 1: Login to your Old Navy credit card account. (Refer here).

Step 2:
 On the right side of the page, you will find the ‘Bill Pay‘ button.

Step 3: Click on it, enter your due amount and finish your transaction.

You will be notified once the payment has been made via e-mail.

By Mail: One can send their checks and money order to the following address:

Gap Inc./Synchrony Bank
PO Box 965004
Orlando, FL 32896-5004

Mention your credit card number and name clearly in the mail.

Over the Counter: You can pay your credit card bills directly at any Old Nav store as well. Find the nearest store to your location using this link.

Forgot User ID/Password

In case you have forgotten your username or password, follow the steps mentioned below to recover your account details:

To Recover your Username:

Step 1: Open the Forgot Username page in your browser – Link.
old navy credit card forgot user id

Step 2:  In the next page, enter your card account number and Zip Code in the empty spaces.

Step 3: Click on the ‘Find User ID‘ button and your username will be sent to your registered e-mail address.

To Recover your Password:

Step 1: Open the ‘Reset Your Password‘ web page – Link.

old navy credit card reset password

Step 2: Verify your identity by entering your account username and zip code in the spaces provided.

Step 3: Click on the ‘Continue‘ button.

On the next page, you will be asked to answer security questions which you had set during account creation. Upon successful verification, you would be able to change your account password.

Register your Card

Follow the steps mentioned below to register your Old Navy Credit Card:

Step 1:
Navigate to the credit card registration page – Link.

old navy credit card register activate

Step 2: Enter your credit card number and postal code in the space provided.

Step 3: On the next page answer few security questions and set username and password for your account.

Your account will be activated successfully.

Report Lost / Stolen Card

If your card is lost or stolen, report to Old Navy credit card by calling 1-866-450-5294. A new card will be issued and your old credit card will be deactivated.

Customer Support

One can contact Old Navy Credit Card support by any of the following methods:

Phone NumberStore Card: 866-450-5294

Visa: 866-450-5295

Address Old Navy Online
200 Old Navy Lane
Grove City, OH 43123-8605
Billing Address Gap Inc./Synchrony Bank
PO Box 965004
Orlando, FL 32896-5004
Web Url www.oldnavy.com

Old Navy Credit Card – Features and Rewards

APR Rate25.49%
Cash Advance APR Rate 27.49%
Cash Advance Fee $10 or 4% whichever is higher
Foreign Transaction Fee 3%
Max Late Fee $37
Annual Fee N.A.
Grace Period 25 days
Minimum Interest $2.00
Terms and Conditions View Here


  • Earn 5 points for every dollar spent on Old Navy, Banana Republic, GAP, Piperlime and Athleta outlets.
  • Free shipping above $100.
  • Exclusive discount and promotions.
  • Zero-Liability insurance.

Last updated on 29/05/2017
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