Pottery Barn Credit Card Login | Bill Payment

pottery barn credit card

Pottery Barn Credit Card is a store card issued by Comenity bank. This card can be used across any Pottery Barn, Pottery Barn Kids, or PBTeen Stores. The card offers special financing option with 12 months deferred interest payment. Using the card one can earn up to 2 reward points per dollar spent at the store and for every $250 spent using the card, one gets $25 as bonus store credit.

To manage your Pottery Barn Credit Card, you need to create an online account first. Once the account is created, you can simply login to the account to check your balance, pay outstanding bills, check reward points and do so much more.

Below, we have provided you an easy and simple guide on how you can login to your account, recover your credentials, pay your bills and activate your card online.

                                                                                                                                                                         rewards and features
 Login                         Bill Pay                          Forgot User/Pass          Card Activation              Lost/Stolen                     Support                      Rewards/Features

Pottery Barn Credit Card Account Login Guide

To login to your Pottery Barn credit card account, follow the steps given below:

Step 1: Open the Pottery Barn credit card account login page with this – Link.

pottery barn credit card login

Step 2: Enter your User Name and Password correctly in the spaces provided.

Step 3:  Lastly, click on the ‘Sign In’ button.

If you have followed the above-mentioned steps correctly, you will be redirected to your account dashboard.

Credit Card Bills Payment

Pottery Barn offers multiple easy and customer friendly ways to make your credit card payment. Please read further to opt for the best method for yourself.

Online Mode:

Step 1: Firstly, sign in to your account (read this guide on how you can login).

Step 2: Once you are logged in, look for the ‘Bill Pay‘ section link.

Step 3: Click on it and you will be taken to a new page where you will have to enter your due amount. Once you do it, follow the on-screen instructions to complete the process.

You will be notified once the payment has been made.

By Mail:

You can send in your money order or check to this below-mentioned address to pay your bills by mail:

Pottery Barn
P.O. Box 659705
San Antonio, TX 78265-9705

Note: In the memo field you need to write your name and credit card number as a compulsory thing.

Over the Phone:

The option to pay your bills through a phone call is also available. You need to simply call up 1-866-234-2029 and follow the instructions on the telephone (given through the Interactive Voice Response)

Note: You may be charged a nominal fee if you use this method.

Over the Counter:

You can pay your bills at any of the Pottery Barn. So, to locate a store near you, use this store locator- link.

Can’t Remember your User Name or Password?

If you can’t recall your username or password, use the guide below:

Step 1: Navigate to Forgot Username web page – Link

pottery barn credit card forgot username password
Step 2: Enter your card account number (the number on the front side of your credit card) or username, Zip Code, last 4-digits of Social Security Number (SSN) or Social Insurance Number (SIN) in the provided spaces.

Step 3: Click on ‘Find My Account’ button.

Step 4: You will be asked to choose which of the credentials you want to recovery i.e. password or username. Select the correct option. Proceed with the process and complete it.

Your Username or password reset link will be emailed to your registered email id.

Card Activation

You’ll need to activate your card before you can use it:

Step 1: Visit Pottery Barn card registration page  Link.

pottery barn credit card activate

Step 2: Enter your card number (as printed on the front of your card), zip code, select the identification type and last 4 digits of Social Security Number in the provided spaces.

Step 3: Set your username and password. You’ll need to confirm the password by typing it again. Additionally, you need to enter your main email id and your mobile number.

Once you do all these steps, you will have successfully created your account. If you face issues during credit card registration, you can call customer support on 1-866-234-2029.

Lost your Card / Card Theft?

In case your credit card is lost or has been stolen, you must immediately call 1-866-234-2029. The customer support executive will deactivate your current credit card and a new one will be dispatched to you in a few days.

Customer Support

Phone Number
  • 1-866-234-2029
  • 1-800-695-1788 (TDD/TTY)
AddressComenity Bank
PO Box 182273
Columbus, OH 43218-2273
Billing AddressPottery Barn
P.O. Box 659705
San Antonio, TX 78265-9705
Web Urlwww.potterybarn.com

Pottery Barn Credit Card – Features

TypeStore Card
APR Rate27.74%
Cash Advance APR Rate
Cash Advance Fee
Foreign Transaction Fee
Max Late Fee$38
Annual FeeNone.
Grace Period25 days
Minimum Interest$2.00
Terms and ConditionsView Here


Last updated on 26/05/2017
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