Virgin America Credit Card is a co-branded card issued by Comenity bank. It’s a part of VISA network, which means it can be used worldwide. Currently, it offers 2 types of cards: Virgin America Visa Signature Card and Virgin America Premium Visa Signature Card. One can earn points on all the purchases done with the card. The points can be redeemed while booking the flight ticket with the airlines.
An online account is provided to manage your credit card. Once you are enrolled, you can simply login into your account and view account activity, pay your bills, check rewards points and more. On this page, we have given step by step instructions on how you to use each of the online features.
Virgin America Credit Card Login Guide
If you already have an account with Virgin America, this is how you need to login.
Step 1: Navigate to this card login page – link.
Step 2: On the next page, enter your username and password. If you are accessing your account from a public place then do not tick ‘Remember me’ option.
Step 3: Click on the ‘Sign In’ button.
Once your credentials have been verified, you will be granted access. Done!
Credit Card Bill Payment
Online Method – This is the easiest method to pay your bills. Login into your account (Refer this guide). Once logged in, navigate to Bill payments page. On the next page, you can see the due amount for the month. Choose the amount displayed amount or enter the custom amount and proceed with the payment. When the payment is successfully processed, you will receive a confirmation email.
Postal Method – You can pay your bills through checks/money orders as well. The address will be mentioned at the bottom of your credit card statement. Make sure you include the payment stub as well.
Phonecall Method – Call up 1-866-772-5275 to pay you bills over the phone. You will be connected to a secured line, where you can make your payment.
Don’t worry if you have forgotten your username or password. Here is a simple guide which is going to help you recover your credentials.
Step 1: Open ‘Forgot Username or Password’ page – Link.
Step 2: Enter the following details:
- Credit Card Number
- Zip code / Postal code
- Last 4 digits of SSN/SIN number
Step 3: Click on ‘Find my Account‘ button.
Step 4: On the next page, select whether you want to recover your username or password.
Step 5: Choose the appropriate option and click on ‘Next‘ button.
Finally, you will receive the username or password reset link on your registered e-mail address.
Card Activation Procedure
Follow the steps mentioned below, to activate your Virgin America Credit Card:
Step 1: Open card activation web page – Link.
Step 2: Enter your credit card number, card expiry date, last 4 digits of SSN/SIN number and your Zip code.
Step 3: Click on ‘Continue‘ button.
Step 4: Next, you will be asked to set username and password for your account. Also, enter your email id and phone number.
Step 5: Finally, click on ‘Submit‘ button.
Follow the steps given above, your credit card will get activated successfully. In case you face any issue during the activation, call on 1-866-772-5275.
Report Card Theft/Loss
Call 1-866-772-5275 immediately, if you have lost your card or its stolen. You will be connected to Virgin America credit card support department. The customer support executive will deactivate your card and reissue you a new one soon.
One can contact the Virgin Airlines support by any of the ways mentioned below:
|Address||Comenity Capital Bank|
PO Box 183003
Columbus OH, 43218-3003
|Billing Address||Refer the address given in the credit card statement|
Virgin America Credit Card – Features
|APR Rate||16.73% to 25.74%|
|Cash Advance APR Rate||27.74%|
|Cash Advance Fee||$10 or 3% whichever is higher|
|Foreign Transaction Fee||3% of each transaction|
|Max Late Fee||$37|
|Grace Period||23 days|
|Terms and Conditions||View Here|